Privacy Policy

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Barner Murphy Plumbing (“we”, “us”, or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (www.barnermurphy.com), book a consultation, or engage with our plumbing and heating services.

Please read this notice carefully to understand how we handle your information and your rights under applicable data protection laws.

Who We Are

Barner Murphy Plumbing is a premier plumbing and heating provider serving Bucks County, PA, and surrounding areas.

Headquarters: 7204 Hibbs Lane, Levittown, PA 19057

Website: https://www.barnermurphy.com

Barner Murphy Plumbing acts as the Data Controller, determining how your personal information is collected, processed, and stored in compliance with applicable privacy regulations.

Information We Collect

We collect only the personal information necessary to deliver our plumbing and remodeling services effectively. This may include:

Personal Information

  • Contact Details: Full name, service address, email address, and phone number.
  • Property Details: Information regarding your home or business infrastructure relevant to the service (e.g., water heater type, age of plumbing, renovation plans).
  • Payment Information: Credit card or billing details required to process payments for services rendered.
  • Technical Information: We may also collect limited technical information (such as browser type, device type, or IP address) to improve website functionality and ensure secure access to our online contact forms.

How We Use Your Information

Your data is used solely for legitimate business and operational purposes, including to:

  • Service Delivery: Schedule appointments, dispatch technicians to your property, and complete plumbing or remodeling work.
  • Estimates & Assessments: Review your property requirements to prepare accurate quotes and work recommendations.
  • Communication: Confirm appointments, send service reminders, and respond to your inquiries.
  • Billing & Administration: Process payments, issue invoices, and manage warranties.
  • Legal Compliance: Maintain records required by tax, legal, or insurance standards.

We process your data based on consent (e.g., when you request a quote), contractual necessity (e.g., to perform the work you hired us for), or legitimate business interest.

Sharing Your Information

We do not sell or rent your personal data.
However, we may share your information in limited cases where it is necessary to deliver care or comply with legal obligations, such as:

  • Licensed healthcare professionals or clinical partners involved in your care
  • Laboratories, imaging providers, or pharmacies (with your consent)
  • IT or cloud service providers supporting our secure systems
  • Regulatory or legal authorities, where required by law

All third parties handling your data are bound by strict confidentiality and data protection agreements.

Data Storage and Security

We do not sell or rent your personal data to third parties.

However, we may share your information in limited cases where it is necessary to deliver our services or comply with legal obligations, such as:

  • Subcontractors: Trusted partners involved in complex remodeling projects (e.g., tile specialists or electricians), strictly for the purpose of completing the job.
  • Service Providers: Third-party vendors who support our operations, such as payment processors, IT support, or cloud hosting services.
  • Legal Authorities: Regulatory or legal bodies, where required by law (e.g., permit filings with local townships).
  • All third parties handling your data are bound by strict confidentiality and data protection agreements.

Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze site performance. You can manage or disable cookies through your browser settings.

Data Storage and Security

Your personal data is stored securely in our internal systems with access restricted to authorized personnel only. We employ appropriate technical and organizational safeguards, including:

  • Secure, encrypted communication channels.
  • Restricted access to customer databases.
  • Regular system updates to protect against unauthorized access.
  • While no system is completely immune from risk, we are committed to maintaining high standards of customer data protection.

Data Retention

We retain personal data only for as long as required to fulfill the purposes outlined in this policy—such as maintaining warranty records or complying with tax laws. After the required retention period, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate contact or property information.
  • Request deletion of certain data (subject to tax and legal record-keeping requirements).
  • Restrict or object to certain processing activities.

To exercise these rights, please contact us using the details below. We may need to verify your identity before completing your request.

Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze site performance. You can manage or disable cookies through your browser settings at any time.

Changes to This Policy

We review this Privacy Policy regularly and update it as needed to reflect evolving legal and operational standards. The latest version will always be available on our website.

Contact Us

If you have questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us:

Barner Murphy Plumbing
Phone: (215) 945-8560
Email: info@barnermurphy.com 
Address: 7204 Hibbs Lane, Levittown, PA 19057
Website: https://www.barnermurphy.com